Policies

Safeguarding, privacy, refunds and booking terms.

Our published policies in full. Last updated September 2026.

Safeguarding & Child Protection Policy

How we keep students safe, our Designated Safeguarding Lead, professional boundaries, reporting routes and safer recruitment.

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Privacy Notice

What information we collect, why we collect it, how long we keep it, who we share it with and your data protection rights.

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Cancellation & Refund Policy

The 48-hour cancellation window, crash course arrangements, statutory 14-day rights and how to request a refund.

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Booking Terms & Conditions

What you agree to when booking: confirmation, in-person and online sessions, tutors, materials, fees, liability and governing law.

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Raising a safeguarding concern

Our Designated Safeguarding Lead is Simrat Kaur. Concerns can be sent to admin@thestudysoc.com. If a child is in immediate danger, call 999 first.